After receiving let Memory Foam Pillow will stay in a warm room no less than 2 hours and the foam will become softer because The memory foam density depends on the ambient temperature and it changes via the temperature changes.BEST RELAXATION ?C Therapeutic Pillow perfectly supports the head, neck, and shoulders. With the orthopedic pillow, muscles become relaxed, and the spine stays in a level positionFIRM MEMORY FOAM ?C The neck pillow never flattens and perfectly holds its shape. Contour pillow made of high-quality thick foam that reduces pressure points, a firm enough that your head never falls throughBACK OR SIDE SLEEPER PILLOW ?C Use higher or lower wave! During the first two weeks using ergonomic pillow is possible discomfort associated with an addictive body to the new correct positionBONUS ?C Cervical neck pillow has an additional washable cover as a gift and plastic bag which can be used for storage12 MONTH REPLACEMENT GUARANTEE ?C If you have any issues at all, please CONTACT the SELLER. Order your 19,5×11 pillow to reduce neck pain at the most attractive price, right now!